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ServiceTitan vs Housecall Pro for plumbers (2026): which should you buy?
ServiceTitan and Housecall Pro both run a plumbing shop's scheduling, dispatch, and customer side, but they're built for very different sizes of business — and for most shops that difference decides it before you even look at features. The table below sets price, AI answering, dispatch, and setup next to each other so you can see where each one actually wins. Nobody pays us to place one above the other; the numbers come straight from the vendors. There's a full review of each too — ServiceTitan and Housecall Pro.
The short version
- Price: Housecall Pro starts at $59/mo for the shop. ServiceTitan starts at $398/user/mo and is quoted custom, so the cost climbs with every tech you add.
- Size fit: Housecall Pro is built for 1-to-15-truck shops. ServiceTitan is an enterprise platform aimed at larger, growing operations, often 10+ techs.
- Our take: for almost every small-to-mid plumbing shop, Housecall Pro is the right call. ServiceTitan is far heavier and pricier than a small shop needs.
- Setup: Housecall Pro is roughly 2-4 weeks. ServiceTitan can run weeks to months because there's more to configure.
Common questions
Which is cheaper, ServiceTitan or Housecall Pro?
Housecall Pro, by a wide margin to start. It's $59/mo for the shop, while ServiceTitan starts at $398/user/mo on a custom quote. Because ServiceTitan prices per user, the gap gets bigger as you add techs.
Do both have AI call answering?
Both do. On Housecall Pro a receptionist shows up on higher tiers; on ServiceTitan call handling is built into the platform. Pin down what your specific tier actually includes during the demo, because answering features get shuffled between plans more than almost anything else.
Is ServiceTitan worth it for a small plumbing shop?
For most 1-to-15-truck shops, honestly, no. ServiceTitan is enterprise-grade and built for bigger operations that need deep custom workflows. A small shop usually gets what it needs from Housecall Pro for a lot less.
Which is faster to set up?
Housecall Pro, usually 2 to 4 weeks. ServiceTitan can take weeks to months because it's a larger platform with more to configure and move over.
ServiceTitan vs Housecall Pro: how do they compare?
| ServiceTitan | Housecall Pro | |
|---|---|---|
| Starting price | $398/user/mo (custom quote) | $59/mo |
| AI call answering | Built into the platform | Receptionist features on higher tiers |
| Scheduling + dispatch | Yes | Yes |
| Best-for shop size | Larger operations, 10+ techs | 1-15 trucks, all-in-one |
| Setup time | Weeks to months | 2-4 weeks |
Feature availability varies by plan and changes often — confirm what's included on your tier in a live demo. Vendor-reported where not independently verified.
Starting price, charted
Which is best for your shop?
These two aren't really head to head. They're built for different sizes of shop, so pick by where you are now:
Housecall Pro fits if…
- You run a small-to-mid shop, somewhere from one truck up to about 15.
- You want one tool that does scheduling, dispatch, invoicing, and answering without a big rollout.
- You want to be up and running in a few weeks, not a few months.
ServiceTitan fits if…
- You're a larger, growing operation, often 10+ techs.
- You need deep custom workflows and heavier reporting than an all-in-one gives you.
- You can take on a longer setup and a per-user price to get there.
Sources: servicetitan.com/pricing, housecallpro.com/pricing — vendor pricing pages, checked 2026-06-29. Last reviewed: 2026-06-29.
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